We process orders within 1-5 business days.Then, we ship them via Canada Post or UPS. For orders from outside of Canada, shipping costs are the responsibility of the customer. Shipping costs may vary depending on the weight of the package and the destination. However, the delivery time may be longer. Orders shipped outside of Canada may be subject to duties, taxes and / or customs charges which are not included in the total cost of your order and they will not be covered or reimbursed by Bless.

You will receive your order within 2 to 10 business days with Canada Post or UPS. 

Unfortunately, we do not accept refunds for hygienic reasons.

If you receive one or more than one damaged product, simply send us a picture at the following email address: info@blessnaturel.com. We will send you new products free of charge. You have 7 days from receipt of your order to send us a return request. After this period, your request will not be taken into account.

Make sure you read the ingredients list carefully before purchasing. Even if you buy natural products, it is very important to do a skin test to make sure you are not having allergic reactions. You may still react to our products. We suggest that you do a skin test in the crease of your elbow and wait 24 to 48 hours. If you react, do not use the product.

Thank you for your interest in our company and it will be our pleasure to treat your request. Send us your request to info@blessnaturel.com with all relevant documentation and we will get back to you within 7 days.